Customer Reviews
Koch Ford Athabasca Reviews | Your Local Ford Dealer in Athabasca, Alberta
Koch Ford Athabasca is proud to be the Ford dealer of choice across Athabasca County and northern Alberta. Located at 3801 HWY 2 S, Athabasca, AB, we believe a great dealership experience comes down to the basics: straightforward service, honest advice, and treating every customer like a neighbour. Our reviews reflect that approach, day in and day out.
Whether you're shopping for a new Ford truck or SUV, looking at quality used vehicles, or bringing your Ford in for service, our team is here to make it easy. We take care of customers from Athabasca, Boyle, Westlock, Lac La Biche, and the surrounding communities.
Read what our customers have to say and find out why so many people in Athabasca choose us as their Ford dealership.
987 reviews
Not a sales story but worth mentioning none the less. I stopped in the dealer lot about 12 ish last nite as I was returning home from work, a fairly long drive, I pulled in for a quick break, after a… MoreNot a sales story but worth mentioning none the less. I stopped in the dealer lot about 12 ish last nite as I was returning home from work, a fairly long drive, I pulled in for a quick break, after a few minutes a young man approached my vehicle and explained that he was security and wondered if I was ok. I explained that as soon as I downloaded an audiobook I would be on my way. He was very soft spoken, polite and kindly told me to pull up closer to the building as I could get stronger wifi there. This was a nice gesture and left me with a good feeling about this dealership. Who ever hired this gentleman made the right call. I am not in the market at the moment for a truck, that said when I am I will call this dealership before I finalize a deal based on this. Less
This place has been exceptionally the best place to bring your vehicle for service. I have been coming here for more then 2 years and the customer service just became better than before. I came in on… MoreThis place has been exceptionally the best place to bring your vehicle for service. I have been coming here for more then 2 years and the customer service just became better than before. I came in on a Saturday for an oil change, immediately was offered a loaner and was told it will be 1 hour, 30 minute job but it only took less than an hour. So happy with how I was treated by Renee - excellent customer service... KEEP IT UP GUYS!!!👏👏👏 Less
Staff is excellent and the service. But the show room and entrance are are to old style no drive in entrance in doors and out of date waiting room. The feel of a warehouse instead of a dealership.… MoreStaff is excellent and the service. But the show room and entrance are are to old style no drive in entrance in doors and out of date waiting room. The feel of a warehouse instead of a dealership. Needs updating . The parts department is more of a office in a warehouse. No counter to order but a bunch of laze parts person sitting at a desk. Hummm . Less
Very friendly staff , I like the atmosphere. They offer you something to drink as soon as you sit down.
